Drop Ship Policies
This document includes everything needed to set up drop shipping
1) Make sure you have our 2024 MAP Policy. If not, we will email you a new one for review.
2) To access Dealer Pricing and Availability on our website, please Create Account, and setup a user name and password. Then login to your Account.
3) Our Drop Box is where you can locate our Pictures, Logo, Items List, Product Videos & Lifestyle Videos.
4) If you would like to be on the list to receive our Inventory Vendor Data Feed please email us.
5) Below are our Drop Shipping Policies. Please reach out to us if you have any questions.
Drop Shipping Policies
- There will be a $2.50 Flat Rate Drop Ship fee per order.
- Drop Ship orders can be entered online through our wholesale ordering system on the dealer side. (Account Login).
- Highly recommended: You may also email us a daily comma-separated (.CSV) file with your order information to sales@daytonahelmets.com. If you are interested in doing this, we will send you the template for adding your orders.
- NO invoices will be included in the shipping box to the customer, unless one is provided.
- Daytona Helmets ships via our UPS, USPS or FEDEX account and bills you for the shipping charges at the time of invoicing. (Unless you send your prepaid Priority Labels from Amazon/ eBay, etc., then you will only be charged a $4.00 handling fee).
- We require an ACH Bank Draft Form or CC on File to be charged the total of your daily orders.
- Your invoices (which provide your tracking number(s)), will be e-mailed to you when your order is shipped.
- The wholesale pricing will show once you are logged onto the dealer section. (Account Login). These prices do not reflect the Drop Shipping fees. Drop shipping fees are added when you place your order.
- Daytona Helmets will not administer or handle returns/exchanges directly from your customers. All returns/exchanges must be pre-approved with a Return Authorization Number, (RA#) from a Daytona Helmets Sales Associate.
- We will gladly exchange/return orders from your customers with an RA # within 30 days of purchase.
- Shipping charges will apply once we process your exchange.
- If merchandise is damaged, please instruct your customer to contact you ASAP so we may initiate a shipping carrier claim. You have 5 days to contact us from the receipt of the merchandise.
- We will refuse any return/exchange packages without an RA# clearly marked on the outside of the box. Please have all merchandise shipped in the original manufacturer's packaging and condition. Make sure that you put the merchandise box inside of the shipping box. DO NOT ship the merchandise box by itself.
- Ship ALL returns to our address:
- Once we receive the merchandise in its original condition, we will then process your request.
- All out of stock merchandise will be placed on "Back Order" and shipped once it becomes available, unless otherwise instructed.