I was on a 3000 mile trip and lost the screw and side piece. Was not very happy having to finish the rest of my trip without the shield and chin guard. I am glad that they have replacements, but I feel this is a week point of the helmet.
I am certainly glad it was in stock. I am disappointed I had to order it but my face shield screw and the left side didn't last one ride. It flew out somewhere on the interstate. I now have it replaced and appears to be working fine.